#UK Brisbane tradie’s Toyota Hilux spontaneously burst into flames #UKnews
An apprentice tradie’s Toyota spontaneously burst into flames outside of his home – and he is now facing a $50,000 bill after the car giant said it couldn’t find any fault with the vehicle.
Matthew Bunce, a third-year apprentice carpenter from Brisbane, had bought the new 2021 Toyota Hilux in June last year.
However, as he slept on a Saturday night last month, he was awoken by a neighbour who told him his car was on fire.
CCTV footage caught the shocking moment his car combusted into flames, with Mr Bunce describing the fire as a ‘bad dream’ and ‘a nightmare’.
He said Toyota is refusing to reimburse him for the car, despite his seven-year warranty saying they found nothing wrong.
Matthew Bunce, a third-year apprentice carpenter from Brisbane, had bought the new 2021 Toyota Hilux in June last year
‘The car had been parked in the driveway for about three hours just sitting there. So that’s why I was quite surprised when someone came into the house and said, ‘your car’s on fire’,’ Bunce told A Current Affair.
‘I thought it was a bad dream, a nightmare, utter disbelief and then gravity started to sink in and I was glad that no one was injured.’
The footage, from a neighbour’s property, showed how it took just three minutes for the car to be engulfed in flames.
The fireball was so bright it lit up the quiet street in the Brisbane suburb of Strathpine.
Eventually, fire crews extinguished the blaze, with a fire investigator ruling it was a non-suspicious.
It was believed to have been caused by a sudden combustion just above the battery.
However, Mr Bunce says that Toyota haven’t found a fault with the car.
‘I had 100 per cent faith in Toyota,’ he said. ‘From what I’ve seen there’s never been any real problems with Toyota that I’ve heard about in the past and then I finally get one and it blows up.
‘Toyota’s pretty much come back and said, ‘we can’t seem to find a fault in the vehicle’ and it’s my ‘responsibility’.
CCTV footage caught the shocking moment his car combusted into flames, with Mr Bunce describing the fire as a ‘bad dream’ and ‘a nightmare’
The fireball was so bright it lit up the quiet street in the Brisbane suburb of Strathpine
‘I had to pay for the towing, to getting a hire car and they haven’t really offered to help in any sort of way.’
He said he expected his seven-year warranty to cover the cost of a replacement.
However, Mr Bunce has spent the past three weeks trying to find a solution with Toyota to no avail.
Now, he says Toyota has stopped taking his calls.
Mr Bunce also admitted his car insurance expired earlier this year, after he was forced to make cuts because of cost of living pressures.
However, he is hopeful Toyota will offer him some form of support.
Eventually, fire crews extinguished the blaze, with a fire investigator ruling it was a non-suspicious fire
‘I spent $50,000 on a ute for some security and peace of mind that could get me from A to B and now it’s looking like they just kind of walk away from it and it’s my problem,’ he said.
‘Make it right, you know, stand by your warranty. You said Toyota’s built tough, well this one wasn’t,’
A Toyota spokesperson said it could not elaborate on the cause of the fire.
‘Our technical experts have recently concluded an investigation of this incident and we expect to provide a detailed response with our findings to Mr Bunce by the end of the week,’ a spokesperson said.
‘Out of respect for Mr Bunce, we have no further comment at this stage on this matter.’