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#USA Airline blasted for losing traveler’s prosthetic limb for twelve days, ruining vacation #USNews

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#USA Airline blasted for losing traveler’s prosthetic limb for twelve days, ruining vacation #USNews

Emily Tuite says she’s been traumatized after an airline misplaced the bag containing her waterproof prosthetic leg, which she wanted for actions on her seaside vacation, together with swimming and standing up within the bathe.

Tuite, 26, of Texas, spent her complete latest San Diego vacation on the cellphone with Allegiant Airlines in a determined search to retrieve the brilliant blue bag she checked forward of her September 1 flight.

Finally, on Monday afternoon (September 12), Tuite’s bag together with her costly, customized medical system inside was returned days after her vacation had ended.

‘I spent virtually daily of my 8-day journey confused, anxious, and attempting to get info from Allegiant,’ she mentioned. ‘I could not imagine that it took 12 days to get my medical system again.’

‘It can take over a 12 months to have a leg made. It’s not straightforward with insurance coverage to have medical gadgets remade for you. I used to be like I have to do all the pieces in my energy to get the bag again by some means, so, yeah, I did loads to get there,’ she instructed native Austin station KXAN.

Emily Tuite's waterproof prosthetic leg that was lost by Allegiant Airlines for the duration of her beach vacation only to be  found 12 days later in an airport in Provo, Utah
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Emily Tuite’s waterproof prosthetic leg that was misplaced by Allegiant Airlines for the length of her seaside vacation solely to be  discovered 12 days later in an airport in Provo, Utah

Tuite flew from Austin, Texas to San Diego, California on September 1 only to be informed days later that the suitcase containing her prosthetic never made it aboard the flight

Tuite flew from Austin, Texas to San Diego, California on September 1 solely to learn days later that the suitcase containing her prosthetic by no means made it aboard the flight

Tuite instructed the Daily Mail her expertise with Allegiant Airlines was ‘traumatic’ due to how a lot time she dedicated to talking with workers that amounted to zero progress.

‘They by no means referred to as me again after promising to take action. It appeared close to inconceivable to get in contact with them,’ mentioned Tuite.

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At one second within the saga, she was instructed by an airline consultant that her bag by no means efficiently made it onto her flight out of Austin, regardless of being given a monitoring quantity.

Tuite concluded that somebody should’ve stolen her bag containing valuable cargo. 

But simply at some point after KXAN reached a media spokesperson with Allegiant, Tuite obtained a name that her bag had been positioned.

The blue suitcase had by some means mistakenly been tagged with one other passenger’s info and was sitting in a baggage declare in Provo, Utah your complete time. 

‘So they have been calling that particular person saying, ‘We have your bag,’ and that particular person was saying, ‘It’s not mine,’ Meanwhile, I’m frantic, panicked, considering that my objects are gone, like simply stolen from the airport, so I actually discovered a lesson for certain about flying and monitoring your stuff,’ Tuite recounted.

Allegiant refunded Emily the price of her checked bag, which seems insufficient given her inability to enjoy much of her 8-day vacation without her medical device

Allegiant refunded Emily the worth of her checked bag, which appears inadequate given her incapacity to get pleasure from a lot of her 8-day vacation with out her medical system

A spokesperson for the airline mentioned Allegiant offered Tuite with a ‘refund within the quantity of $60, which covers her baggage charges.’

‘In addition, we kindly requested Ms. Tuite to submit receipts for compensation and processing,’ added the spokesperson.

Tuite mentioned she requested the airline to refund the price of her flight, which they declined. 

Tuite expressed disappointment that the airline failed even to supply protecting the price of her flight, on condition that her complete journey was ‘spent on the cellphone attempting to contact them.’

‘It’s irritating to suppose that there’s no different compensation for losing somebody’s medical system for 12 days,’ she added.

Tuite mentioned that for future journeys she will likely be investing in Apple AirTag gadgets so she is ready to hold tabs on her baggage herself.

Despite the burden of her waterproof prosthetic, she mentioned she may even lug it round as a carryon quite than expertise such a nerve-wracking delay once more.

‘As a disabled particular person, you don’t all the time wish to be carrying your system with you the entire time. You would hope that you might verify it. But hopefully, if I verify it with an Apple AirTag in there, I’ll at the very least know the place it’s myself,’ she mentioned.

Tuite suggested passengers to be vigilant on the baggage verify desk and ask to see that the proper info is listed on baggage in order that it would not find yourself within the flawed place.

‘I’m undecided why they put the wrong label on my baggage, but it surely impacted each my journey and my  belief in future journey as somebody who has to fly with a medical system,’ she instructed the Daily Mail. 

American Airlines handled 52million bags within the last six months and 'mishandled' 454,000 of them

American Airlines dealt with 52million baggage inside the final six months and ‘mishandled’ 454,000 of them

American was the worst airline for baggage mishandling in the first six months of the year, losing 8.7 out of every 1,000 bags. JetBlue was next at 7, followed by United at 6.6, Delta at 6.1, and Southwest at 4.5 bags

American was the worst airline for baggage mishandling within the first six months of the 12 months, losing 8.7 out of each 1,000 baggage. JetBlue was subsequent at 7, adopted by United at 6.6, Delta at 6.1, and Southwest at 4.5 baggage 

Allegiant isn’t the primary airline this summer season to wrestle with passenger baggage points. 

Several weeks in the past, it was revealed that American Airlines has misplaced practically half-a-million baggage within the final six months alone. 

According to the Daily Mail report, different main airways, together with Jet Blue, United and Delta, weren’t to date off American’s mark as baggage missteps throughout the globe plagued summer season vacationers. 

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