Your Complete Guide to Progressive Insurance

Everything You Need to Know About Progressive Insurance

  • 6300 Wilson Mills Road, Box W33, Mayfield Village, Ohio 44143
  • $40.6 billion in net premiums written (2020)
  • 24.7 million policies have been written (2020).
  • $64.1 billion in total assets (2020)
  • Expertise in underwriting: Tricia Griffith, President and CEO; Karen Bailo, President of Commercial Lines; Steve Broz, Chief Information Officer; Pat Callahan, President of Personal Lines; Jeff Charney, Chief Marketing Officer; Dan Mascaro, Chief Legal Officer; John Murphy, President of Customer Relationship Management; Lori Niedert, Chief Human Resource Officer; Andrew Quigg, Chief Strategy Officer; John Sauerland, Chief Financial Officer;


Pros

  • provides flexible auto and home insurance coverage.
  • Auto insurance discounts are some of the best in the business because they offer a wide range of discounts to people who qualify.
  • Customers can use a variety of simple online tools and resources.
  • A.M. Best’s rating of “above average” indicates strong financial health.


Cons

  • According to J.D. Power ratings, home and auto insurance policies are rated lower than the industry average in terms of claim satisfaction.
  • In comparison to other providers, life insurance policy options are limited.
  • provides only a few options for additional home insurance coverage.
  • According to the NAIC’s complaints index, many of its insurance products have a relatively high number of complaints.


Types of common coverage

Everything You Need to Know About Progressive Insurance

  • 6300 Wilson Mills Road, Box W33, Mayfield Village, Ohio 44143
  • $46.4 billion in net premiums written (2021).
  • 26.4 million policies have been written (2020).
  • $47.7 billion in total revenue (2021).
  • Expertise in underwriting: vehicles, real estate, commercial, and personal
  • Tricia Griffith (President and CEO), Karen Bailo (President of Commercial Lines), Steve Broz (Chief Information Officer), Pat Callahan (President of Personal Lines), Remi Kent (Chief Marketing Officer), Dan Mascaro (Chief Legal Officer), Lori Niederst (President of Customer Relationship Management), Bill Clawson (Chief Human Resource Officer), Andrew Quigg (Chief Strategy Officer), John Sauerland (Claims President)
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Pros

  • Progressive Insurance provides auto and insurance coverage that is completely customizable.
  • Its auto insurance discounts are among the best in the business, and there are a number of ways to get them.
  • Customers of Progressive Insurance can use a variety of online tools and resources that are easy to use.
  • The firm’s above-average rating from A.M. Best indicates strong financial health.


Cons

  • According to J.D. Power ratings, the company’s home and auto insurance policies are rated lower than the industry average in terms of customer satisfaction.
  • When compared to those of other providers, Progressive Insurance’s life insurance policy options are limited.
  • It also provides a limited number of options for additional home insurance coverage.
  • The NAIC’s complaints index shows that a lot of its insurance products have been the subject of a lot of complaints. 

Progressive’s auto insurance discounts

  1. Multi-policy discount: By combining auto insurance with other policies, policyholders can save an average of 5% on premiums.
  2. Multi-car discount: an average of 4% off for drivers who list more than one vehicle on their policy.
  3. Customers who switch to Progressive can save money based on how long they have been continuously insured with their previous insurer(s).
  4. Snapshot® safe driver discount: The app tailors the policyholder’s rate based on their driving record.
  5. Teen driver discount: helps to offset some of the costs of adding a teen driver to the policy.
  6. By adding a full-time student with a B average or higher to their policy, a driver can save an average of 10% on their premiums.
  7. Distant student discount: For drivers who have a full-time student, 22 years old or younger, on their policy who lives more than 100 miles from home, as long as the student does not have a vehicle while at school.
  8. Homeowner discount: A nearly 10% discount is available to homeowners who are not insured through Progressive’s network of home insurers.
  9. Customers who quote their car insurance online or have a licensed representative finish their quote over the phone save an average of 7%.
  10. Policyholders who sign their documents online receive a discount.
  11. Paperless discount: for policyholders who prefer to receive their documents electronically.
  12. Pay in full discount: Available to policyholders who pay their policy in full up front.
  13. Discount for automatic payments: For policyholders who set up automatic payments from a checking account, credit card, or debit card.
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